General Terms & Conditions of

Tour-IT Ltd.

Please read carefully these General Terms and Conditions (“GTC”) before you use the website and the services of https://tourit.online/ (”Website”). All features and services on the Website are subject to the GTC. 

  1. Who we are

Tour-IT Ltd. (“Service Provider”) is a private limited company having its registered seat at 1065 Budapest, Lazar utca 9 groundfloor, Hungary and registered by the Company Registry Court of Budapest under Cg. 01-09-327411. Our tax number is 26383752-2-42.

The contact details of our customer services are: tourit@tourit.online or +31614721471.

Details of our data hosting provider:  Blacknet LTD R.N 514225531

  1. Our services

We, as application provider provide a platform on the Website where the users can book various activities and tours in order to take the maximum out of their stay in the given places.

By making a reservation through the Website, you as user (“User”) enter into a direct contract with the host (“Host”) providing the relevant services with whom you make a reservation. The Website acts exclusively as an intermediary (application provider) between the User and the Host. Service Provider is not a party to any agreement between the User and the Host and is not liable for anything out of this relationship.

  1. Application of the GTC

You automatically agree with these GTC when you visit the Website and/or use our services regardless whether you are a Useror a Host. Use of the Website constitutes an agreement to all terms and conditions in these GTC and you warrant that you understand, agree to and accept all terms and conditions contained here.

The GTC constitute an electronic document drawn up in English language without reference to any code of conduct related to the resulting legal relationships or activities of the Service Provider and the User, Host. 

The Website may be used by any natural person of full age having full legal capacity, or any legal entity. 

The GTC may be amended from time to time. This version was last updated on .

Pursuant to Section 6:78 Subsection (3) of Act V of 2013 on the Civil Code, any provision of the GTC differing substantially from the relevant legislation and from usual contractual practice applied so far shall be highlighted in italics, thus emphasized specifically. Please note that by concluding a contract for any service supplied by Service Provider you expressly accept these terms and conditions.

  1. Privacy statement

We make all efforts to protect your personal data and right of informational self-determination, and to this end, we manage only the personal data specified in our Privacy Statement, on the legal bases permitted under the Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”), and only in a manner, for the purpose and time period stated therein. We handle the obtained personal data confidentially and implement technical measures which guarantee the safety of personal data. Our Privacy Statement is found at https://tourit.online/privacy-policy

  1. Reservations

When you make a reservation on the Website, we forward it to the respective Host immediately  and check its availability. When the Host can provide you its services, we will confirm the reservation by e-mail to you within 24 hours. Should the service be unavailable for whatever reason and your reservation cannot be accepted, we will let you know it via e-mail to you as soon as possible, but within 48 hours. 

  1. Payments and invoicing

All fees and amounts payable by Users displayed on our Website are gross fees that include applicable taxes. When making a reservation you pay us the full amount stated on the website which we transfer to the Host, within 24 hours after the reserved service has taken place, while deducting the Service Provider’s fee (“Commission”) payable by the Host. You can pay with your credit card, by wire transfer or by paypal as indicated on the relevant page. We do not charge any additional fee for the Users, our services are paid by the Hosts and.

Hosts are our legal customers and we invoice them. We will issue a Commission invoice to the Host within 24 hours after the reservation of the User, which invoice contains every relevant information regarding the conditions of VAT payment in accordance with the applicable legal regulations in respect of the Host and the given legal relationship and provided services.

The Hosts are exclusively responsible for providing the User with the invoice and/or tax-related documents needed in compliance with the applicable tax law(s). The Hosts are solely responsible to determine the applicable taxes – including but not limited to VAT, sales taxes, personal income tax, corporate tax - and to comply with local tax law and pay all taxes. Hosts represent and warrant that they will not charge any additional amount on Users besides the fees and amounts displayed on the Website and pay all taxes in time and in compliance with the applicable tax law(s).

  1. Cancellations

Should the reservation request be withdrawn before the confirmation, rejected or more than 48 hours expired before the confirmation, neither the Service Provider, nor the Host will charge any money on the User. 

After the confirmation either the User or the Host may cancel the reservation for whatever reason up to 7 days prior to the given event without any monetary consequence and the User’s total money will be refunded within 72 hours from the cancellation.

Should the reservation be cancelled by the User after the confirmation between 7 to 3 days before the given event then the User would not receive any refund, the Service Provider shall be entitled to keep the full amount paid by the User and the Host would not receive money. 

Should the reservation be cancelled by the User after the confirmation for 3 or less days before the given event then the User would not receive any refund, the Service Provider shall be entitled to keep the amount of its Commission and the rest of the money shall be transferred to the Host within 24 hours from the end of the event. 

Should the Host cancel any reservation within 7 days prior to the given event then the User’s total money will be refunded within 72 hours from the cancellation and the Host shall pay the amount of Commission to the Service Provider within this deadline. 

  1. Content

Unless otherwise provided, all contents of the Website (“Content”) including all associated intellectual property rights are owned by the Service Provider or used by the relevant owner’s permission. You may not use, copy, adapt, download, redesign, distribute, reconfigure, license, sell, transfer or retransmit anything from the Website without the prior written permission of the Service Provider. The Contents are protected in all forms. 

By providing any Content to be published on the Website, the Host grants to Service Provider a non-exclusive, royalty-free, irrevocable, perpetual, worldwide, transferable and sub-licensable license to such Content to access, use, copy, modify, store, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such Content to provide and/or promote the Website, in any media or platform.

By providing any Content to be published on the Website, the Host shall be solely responsible for the given Content. By doing so, the Host represents and warrants that such Content and the publication thereof does not infringe any law or any right of any person. Nevertheless, Service Provider shall be entitled to remove any Content from the Website that it believes to infringe any law or any right of any person.

  1. Information

Should there be any misleading information regarding the events held by Hosts on our Website, the Service Provider may decide on its own discretion to refund the amount paid by the User fully or partially and charge the exact same amount on the Host with the understanding that this shall not be construed as accepting any liability for whatsoever. 

The information we disclose on the Website is based on the Content provided to us by the Hosts and advertisers. The Service Provider cannot guarantee that all information and Content regarding the Hosts and their events and services are correct, accurate and complete. Solely the Hosts are responsible for the Contents displayed regarding their events and services and the relevant information displayed on the Website. The Service Provider is not obliged to check the credentials of the Hosts.

Any and all Content and event displayed on the Website is provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, express or implied, including but not limited to warranties of title or non-infringement or implied warranties of use, merchantability or fitness for a particular purpose or use.

The Service Provider does not warrant that the Website will be uninterrupted or error-free. The Service Provider may make any change, amendment, modification or improvement on the Website that it deems to be necessary for its due running without any notice to the Users or Hosts or.

  1. 10.Disclaimer

The Service Provider rejects all conditions and warranties regarding the use of the Website and/or services, including, but not limited to, the availability, reliability, or quality of the Website and services, the events and services displayed on the Website, including the nature and quality of them, and is not and shall not be responsible for any error, fault or mistake of any and all content and information received through the Website. 

  1. 11.Liability

The Service Provider’s responsibility is limited to facilitating the availability of the Website, application and services. The participation in any of the events hosted by the Hosts is at the User’s own risk. 

The Service Provider is not liable for what happens during the Host’s service (e.g. tour or food tasting) and expressly excludes its liability for any damage, accident, injury, diseases, loss of personal belongings, terror attacks. Nevertheless, should the User be unsatisfied, please feel free to let the Host know it and write a review. The Service Provider’s liability for damages in connection with its services shall be limited to the amount paid to it by the User.

  1. 12.Additional terms for Hosts 

When a Host provides Content for the Website, the Host shall provide accurate and complete information about the services, disclose all rules, requirements and restrictions applicable for the services and provide any other information requested by the Service Provider. These information cannot contradict the GTC. 

The Host is solely responsible for setting the fee for its services including any and all costs, charges, applicable taxes and charges. When a User requests a reservation, the Host cannot request a higher fee than shown on the Website and it is expressly forbidden to charge any additional or hidden fees.

When the Host accepts a reservation request of a User, they enter into a legally binding agreement with each other and the Host is required to provide its services displayed on the Website, while the User has to pay the relevant fee shown on the Website.

  1. 13.Commission

Host shall pay the Commission to the Service Provider for the operation of the Website and its services towards the relevant Host. The Host cannot provide any service on the Website without agreeing to pay the Commission to the Service Provider. The amount of the applicable Commission will be displayed to the Host during its registration and will also sent to it via email by the Service Provider. The payment of the Commission is made in accordance with this GTC, specifically in accordance with Chapters 6 and 7. Service Provider reserves the right to change the Commission at any time and will provide the Hosts adequate, but at least 8 days notice of any fee change via email before they become effective. Should the Host not accept the fee change, then it may terminate the agreement with immediate effect before the new Commission becomes effective. Except as otherwise provided herein, the Commission is not refundable.

  1. 14.Term, termination

This agreement is concluded for an indefinite term in case of Users and Host.

Either the User or the Host may terminate the agreement at any time with immediate effect by sending the Service Provider an email containing the termination. As a consequence of such termination, all active reservations and requests will be immediately cancelled by the party terminating the agreement.

Service Provider may terminate the agreement with the User or Host for convenience with a 7 days notice or in case of a breach of any of the User’s or Host’s obligation contained in the GTC, with immediate effect by sending the other party an email containing the termination. As a consequence of such termination, all active reservations and requests will be cancelled with effect of such termination.   User’s total money will be refunded within 72 hours from the termination in full.

Should any of the parties breach any of its obligations contained in the GTC and it is not remedied within 8 days from such breach, the non-breaching party may terminate the agreement with immediate effect by sending the other party an email containing the termination.

  1. 15.Complaints

In case of an issue or complaint about the Website or the services of the Service Provider, please contact tourit@tourit.online or +31614721471in order to solve the problem. We immediately start to investigate the issue or complaint and will answer to that within at most 25 days.

In case of any damage claims or other complaints related to the event or service of a Host, the Service Provider will try mediate between the parties to find a reasonable solution.

Any claim or complaint against the Service Provider must be promptly summited, but in any case within 3 days after the reserved event has taken place. Any claim or complaint that is summited after the 3 days period, may be rejected and the claimant shall forfeit its right to any (damage or cost) compensation.

To the extent permitted by law, GTC and the provision of Service Provider’s services shall be governed by and construed in accordance with Hungarian law and any and all dispute arising out of GTC and our services shall exclusively be summited to the competent court in Székesfehérvár (Székesfehérvári Járásbíróság or Székesfehérvári Törvényszék depending on the amount of claim), Hungary.